{
 "public_id": "AIR-2025-0118",
 "incident_id": "2025-08-salesloft-drift-oauth-salesforce-theft",
 "date_disclosed": "2025-08-26",
 "date_occurred": "2025-08-08",
 "title": "Stolen OAuth tokens from the Drift AI chat agent used to exfiltrate Salesforce data from 700+ organizations",
 "class": "in_the_wild",
 "attack_surface": "enterprise_assistant",
 "initial_vector": "compromised_oauth_refresh_tokens_of_an_ai_chat_agent_integration",
 "agent_capability_abused": [
  "third_party_saas_integration",
  "delegated_oauth_scope",
  "bulk_data_query"
 ],
 "target_product": "Salesloft Drift (AI chat agent) integrated with Salesforce, Google Workspace and Slack",
 "target_vendor": "Salesloft",
 "autonomy_level": "assistant",
 "impact_realized": true,
 "impact_type": [
  "data_exfiltration",
  "credential_theft",
  "supply_chain_compromise"
 ],
 "blast_radius": "more than 700 organizations; Salesforce Cases, Accounts, Users and Opportunities; AWS keys, Snowflake tokens and passwords found in support text",
 "cve": [],
 "taxonomy": {
  "owasp_asi": [
   "ASI04",
   "ASI03"
  ],
  "mitre_atlas": [],
  "labels": [
   "oauth_token_theft",
   "agent_integration_blast_radius",
   "secrets_in_support_cases",
   "unc6395"
  ]
 },
 "defense_present": "OAuth scoping and app allowlisting",
 "defense_bypassed": true,
 "fix_shipped": "Salesloft revoked Drift-Salesforce connections, removed Drift from AppExchange and took Drift offline; customers told to re-authenticate and rotate credentials",
 "primary_sources": [
  "https://thehackernews.com/2025/08/salesloft-oauth-breach-via-drift-ai.html",
  "https://www.finra.org/rules-guidance/guidance/salesloft-drift-AI-supply-chain-attack"
 ],
 "verified_quote": "In August 2025, Salesloft experienced a supply chain breach through its Drift chatbot integration that impacted more than 700 organizations.",
 "confidence": "high",
 "notes": "Attributed to UNC6395 by Google Threat Intelligence. Included mainly for the regulatory follow-on: FINRA issued a cybersecurity alert to member firms naming the Drift AI agent, directing forensic review of Salesforce, Google Workspace and Slack logs for 2025-08-08 to 2025-08-18 and reporting to FINRA, the SEC and the FBI. That regulator response is the press/regulatory-unique part; the breach itself will overlap with the security-research records. The Google Cloud threat-intel writeup is the preferred technical primary source but is not used as the source here.",
 "risk_category": "security_fraud",
 "risk_secondary": [
  "privacy"
 ],
 "risk_subcategory": "Supply Chain Compromise",
 "risk_sub_secondary": [
  "Credential & Secret Theft"
 ],
 "ai_entity": "generative",
 "agency": "ai_as_target",
 "agency_debatable": true,
 "agency_reason": "OAuth tokens stolen from the AI chat integration were replayed by humans",
 "vector_family": "other",
 "vector_detail": "compromised_oauth_refresh_tokens_of_an_ai_chat_agent_integration",
 "guardrail_kind": [
  "permission_scope",
  "authentication"
 ],
 "guardrail_outcome": "silent",
 "xrefs": {
  "aiid": [],
  "atlas": [],
  "cve": [],
  "ghsa": []
 },
 "primary_asi": "ASI04",
 "agent_framework": "salesforce_agentforce",
 "model_provider": "google",
 "model_name": "",
 "detection_mechanism": "unknown",
 "tool_access": "unknown",
 "financial_loss_band": "unknown",
 "eai_category": "supply_chain_vulnerabilities",
 "eai_domain": "tool_misuse",
 "eai_secondary": [
  "credential_theft",
  "data_exfiltration_channels"
 ],
 "eai_reason": "subcategory: Supply Chain Compromise",
 "asi_curated": [],
 "asi_scope": "in_scope",
 "asi_provenance": "rule",
 "asi_reason": "ASI04 (eai_category=supply_chain_vulnerabilities); ASI03 (signal=identity)",
 "submitted_by": "EAI Internal"
}